Workstar - Blog

Tools for Transferring Soft Skills

It’s a fact few companies would dispute that training and learning in the workplace has been slow to embrace the digital technologies now critical for driving success in most other parts of their business.

There are many reasons for this. But generally, what it boils down to is the lack of consideration business managers and executives give to how better education correlates directly with competitive advantage.

And as we’ve explained in past blogs, the most important knowledge and skills in the workplace are the so-called ‘soft’ or ‘discrete’ skills. These include empathy, patience and being able to establish rapport.

Frustratingly for many companies, soft skills are often the hardest to convey. But it doesn’t need to be that way.

Today’s powerful, yet totally affordable, digital technologies such as smart phones, clever mobile and cloud-based apps, social media platforms and dramatically faster mobile networks have all served to level the playing field.

Today any organisation can harness the most cutting-edge technologies to ensure staff can absorb and retain more information faster, while doing so in ways that are more engaging and fun.

Let’s take a look at the top five.

Topics: Learning eLearning future of elearning mobile learning Digital Workplace training and education xAPI new technology training artificial intelligence machine learning mobile device soft skills technology trends

Getting the board on-board with eLearning

It’s taken for granted now that companies investing in new technology generally receive tangible business benefits.

Costs have come down sharply across the board as capabilities continue to soar in the other direction. Think about smartphones and mobile apps, big data and of course, the cloud. All have had a profoundly positive impact on the business world from delivering improvements in processes, customer service, collaboration, and even staff satisfaction and retention. Yet for surprisingly little expense.

Topics: Learning eLearning future of elearning mobile learning Digital Workplace training and education new technology training board strategy board

How mobile learning is completely reshaping the future of eLearning

With more mobile phones on Earth now than there are people, it’s clear that the vote is in when it comes to how people want to receive, consume and share information. 

Everything from social media, to entertainment and of course, work, is now centred around mobile.

For anyone involved in the areas of HR and corporate training, it’s now time to accept that ‘mobile’ is disrupting traditional ideas and approaches that have been in place for a very long time.

Topics: Learning eLearning future of elearning mobile learning

Top 5 digital tools driving the next generation of eLearning

It’s well known that workplace learning or in fact all kinds of learning are now being thought about in different ways and is no longer the learner sitting facing the instructor who then imparts learning materials. 

Naturally the content of what people are taught is a fluid thing, depending on the objectives of the instructor and needs and current level of the learner. But recent advances in digital technologies have opened opportunities to create far more engaging, flexible and therefore effective training approaches.

Topics: Learning eLearning digital tools workplace learning

Creating the right culture for successful eLearning at work.

People’s personal experiences of connecting with social media platforms and accessing content on demand via high-powered computers in their pockets has created new expectations and possibilities for how they work.

The evidence is everywhere, in every industry, organisation and department. Staff are dictating terms to management, rather than the other way around, with productivity, creativity, innovation and job satisfaction levels up across the board.

Topics: Learning Storyboard eLearning culture successful elearning

Understanding why storyboarding is crucial to developing your eLearning

If you’re considering engaging the services of an eLearning provider to help you with your learning strategy, or if you already use eLearning within your company, you should be aware of the impact that storyboarding has in the execution and development of your learning experience. 

Topics: Learning Storyboarding Storyboard eLearning

Understanding the complex requirements of customers

Many companies make the mistake of determining their products, services and strategies simply by making internal, unplanned and uninformed decisions without paying close attention to the customer.

However, it should be your goal to intimately know and understand your customers’ needs. Once this is achieved, you’ll be on the path to delivering market-leading solutions, products and services.

Topics: Customer Service

5 reasons to consider implementing microlearning into your learning strategy

While it’s no secret that human beings have short attention spans, a study by Microsoft researchers revealed that since the year 2000 (when the mobile revolution began), the average attention span dropped from 12 seconds to 8 seconds. That’s one second shorter than a goldfish!

So, how do you grab your learners’ attention, and more importantly, how do you hold their attention once you’ve got it?  One of the best solutions to this conundrum is simple: microlearning.

Topics: micro learning

The power of VR & AR - transforming workplace learning

Virtual Reality and Augmented Reality have the power to truly transform learning. These new technologies provide truly immersive virtual training experiences in the workplace, from basic equipment instruction techniques all the way through to high level executive leadership development.

Topics: Virtual Reality Augmented Reality Transform Learning

Why mentoring matters in the workplace

Did you know that 71% of Fortune 500 companies offer formal mentoring programs to their employees? Or that 79% of millennials expect mentorship and see it as critical to their future success?

At Workstar, we’re strong advocates of mentorship programs in every organisation across Australia that value their employees’ contribution to their success. Sure, we understand that some formal training may be required in most organisations, but we also know that most people will learn and retain knowledge when they’re ‘on the job’, learning from others and being given the opportunity to solve problems and challenges in real-time. 

Topics: Mentoring