It’s no secret that regular, continuous learning in organisations is critical. It’s important for every business to provide ongoing training for the implementation of new processes, to learn new technologies and systems, to create new strategies and improve customer service. When training is truly effective, productivity is increased, profits are boosted, and overall business performance is strengthened.
While this is all fantastic news for businesses, what’s in it for employees?
Recently, various studies have revealed that some employees are becoming more and more influenced by the mastery of their work; this is the willingness to learn, to experiment with outcomes and to solve complex problems. However, many employees are still reluctant to participate in regular training for various reasons: it interrupts their workflow, it’s often outdated and irrelevant, it’s not customised, it’s presented in heavy, indigestible chunks, and it’s delivered by inconsistent trainers.
Workstar’s Head of Sales Sue Fell says, “Every business should invest in learning approaches that inspire real behavioural change, and there is now a range of exciting combinations including bite-sized digital and mobile solutions, experiential scenarios and blended learning opportunities that generate healthy competition, self-discovery and genuine engagement.”
Even if your business is already investing in engaging learning solutions, how do you present the learning as a benefit to your employees?
1. Learning demonstrates you value your learners
First and foremost, it’s imperative that as a CEO, you clearly demonstrate that your company values each employee enough that you want to invest in their continuous development. Make it a priority to tell your employees that they’re being trained on your time, that you respect their contributions, and that you genuinely want them to unlock their sense of mastery by becoming better at their jobs.
2. Learning helps people acquire new skills
When your employees acquire brand new skills, they’re setting themselves up for success. Sue Fell says, “Upskilling to be able to perform different or more complex tasks will increase employee confidence, and importantly, empower people to feel as though they’re making positive contributions to the business. When you don’t provide your employees with opportunities to learn new skills and talents, you run a very real risk of disengagement, boredom and ultimately, poor retention.”
3. Learning helps employees feel supported
Naturally, as the nature of a business changes, so do the roles required of each employee. Imagine a scenario where a business was growing rapidly and processes were changing, but employees were not given appropriate training opportunities to help them do their jobs well. The result would be that every employee would feel frustrated, confused and disrespected. If you want to change processes, improve customer service strategies or even make shifts in your workplace culture, you owe it to your employees to provide continuous, engaging learning, and demonstrate that you’re supporting them appropriately.
4. Learning leads to innovation
Effective learning strategies can lead to genuinely exciting outcomes. When you encourage your employees to share their experiences and expertise, to collaborate and compete, and to develop new skills, you’re fostering an environment where innovation can occur. While it’s important to communicate the real benefits of learning to your employees, it’s also important to take the time to listen to their needs. Likewise, providing a balanced selection of learning opportunities (e.g. processes, technology, customer service, diversity, culture and values) will keep your employees engaged, stimulated and inspired.
At Workstar, we’re passionate about helping employees discover new skills to unlock their professional purpose through engaging learning solutions. If you’d like to learn more about our award-winning approach, please contact us using the button below.